We are delighted with Duncan Yeardley and the tenants are just as happy as we are.
When we were initially viewing properties to purchase for investment, Duncan Yeardley stood out from the crowd in terms of personal touch, a consistent point of contact and a family feel. These were all attributes we thought a tenant would value and helped us to make our decision to use Duncan Yeardley to let and manage our properties.
Due to their experienced and well-established team we have enjoyed the consistency of one point of contact over a long period, so that conversations are always in context and knowledge of our properties, preferences and requirements is always front of mind.
When letting our properties, they have demonstrated excellent market knowledge and give great advice in terms of the trade-off between optimising rental rates and occupancy levels over the medium to long term.
We chose the fully managed service for the peace of mind it brings, and they certainly seem to be on top of everything. They always initiate the action or solution rather than wait for us to raise it and we have total confidence in the network of local tradesmen and specialists they use. In addition, the quarterly property reports are very comprehensive and the accompanying photos excellent.
We really are delighted with their support and service levels and look forward to maintaining a long and positive relationship.