A great bunch of really friendly and helpful people. Keep doing what you do!
When my previous letting agent closed, I looked around for a local agent who offered a personal service. Duncan Yeardley is local and independent and I felt they would have the best knowledge of the area in which my properties were located. I certainly haven’t been disappointed.
The team at Duncan Yeardley always make you feel you are a very valued landlord, whether you drop into the office, email or phone them. They spend as much time as it takes to ensure you obtain the best results when letting a property, from explaining how the market is performing to giving advice on any aspect of a landlord’s responsibilities. Their charges are very reasonable for the level of service provided and they are always there for me if I need them, but they never give me any pressure.
Before moving to Duncan Yeardley, when I had used agents who belong to a group or chain there just wasn’t the feeling of a personal service. It was all about the numbers and bums on seats. Duncan Yeardley are exceptional at pitching the rental price just right to ensure I find a good tenant in the shortest possible time, meaning I have a minimal loss of rent between tenants.
The staff work as a great team so everyone knows my properties almost as well as I do, no matter who answers my calls, and I suspect potential tenants feel the same way which can only be a positive. You are a great bunch of really friendly and helpful people – the best!