Helen is Nick’s sister and she successfully set up and established our Lettings Department back in 2013. Having spent much of her career prior to DY working in marketing, Helen now heads up our Marketing & Operations department. This suits her organisational skills, creativity and keen eye for detail perfectly! She loves taking long walks with her Labrador Finn and when time permits, travelling and visiting new places around the globe.
Top of my bucket list is…
To visit more new countries and ultimately, travel round Europe in a camper van.
My guilty pleasure…
Ben & Jerry’s cookie dough ice cream – I’ve got a very sweet tooth, for my sins.
When I was younger, I wanted to be…
If I were a superhero, my superpower would be…
To find a cure for cancer and dementia. Here’s hoping.
On Sunday morning, you can usually find me…
Up bright and early for a dog walk!
You might be surprised to know that…
One of my earliest qualifications as a teenager was as a Clarks trained shoe fitter. Ohh, all those back to school shoes!
Let’s unpack what landlords can learn from the findings of the memorably titled Mouldy Nation Report. Yes, before you ask, there really is a document called the Mouldy Nation Report (we’re not making it up).
Uswitch, an energy and finance comparison website, produced the report after surveying 2,000 people from across the UK about mould in their homes. It found that:
62% of people have an issue with mould in their home.
Of those with a mould problem, 64% were renting (private, student, or social).
40% of people wouldn’t clean mould themselves if they were in a rented home.
64% of people believe it is the landlord’s sole responsibility to rectify a mould problem.
Interestingly (or infuriatingly), those who reported mould in their home, also fessed up to contributing to the problem by:
Drying clothes indoors (40%).
Leaving the kitchen or bathroom door open when cooking or showering (22%).
Putting furniture directly against walls (21%).
Keeping the shower curtain folded when wet (11%).
Leaving spillages instead of cleaning them up (6%).
For the record, it’s the landlord’s responsibility to repair a problem that is causing mould (leaks, broken damp proof courses, inadequate insulation). The landlord must also remove mould that is affecting a tenant’s health and safety.
But it takes two to tango, and it is the tenant’s responsibility to adequately ventilate the property within reasonable means and keep the property clean.
Two broader issues jump out at us here. They are:
1. As a landlord, you must keep your property in good condition. If there is a structural issue causing the mould, deal with it. Also, make sure extractor fans and the heating are working, so your tenant has no excuse to claim it’s your fault.
2. Landlords are not nannies or babysitters; they shouldn’t have to explain basic hygiene to a tenant who thinks it’s okay to ignore spillages and leave wet shower curtains curled up. You must invest the time at the beginning of a tenancy to find the right tenant, someone who will keep up their end of the bargain by keeping your property clean and tidy.
The team at Duncan Yeardley are experienced at tenant selection. Life’s too short to be giving cleanliness lectures or straightening other people’s shower curtains, so if you’d to learn more about our services, please get in touch.